Official RC88 Documents
RC88 is committed to protecting the privacy and security of every member's personal data. This Privacy Policy clearly explains what data we collect, how we use it, and your rights as the owner of that data.
Six core principles that guide how RC88 handles the personal data of Malaysian members
RC88 collects members' personal data only to the extent necessary to deliver our platform services safely and efficiently. Below are the categories of data we collect and the reasons for collecting them:
| Data Category | Examples of Information | Reason Collected |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number, identity card photo | Identity verification (KYC), fraud prevention |
| Contact Data | Phone number, email address | Account communications, two-factor authentication |
| Financial Data | Malaysian bank account number, bank name, transaction records | Processing deposits and withdrawals |
| Technical Data | IP address, browser type, device model, operating system | Account security, fraud detection |
| Usage Data | Betting history, games played, session duration | Responsible gaming, platform improvement |
| Communication Data | Live Chat conversation records, support emails | Quality assurance, dispute resolution |
Important Note: RC88 does not directly collect credit or debit card information. All payments are processed through authorised third-party secure payment gateways such as Touch 'n Go eWallet, GrabPay, DuitNow, and FPX — RC88 does not store your card or e-wallet account details directly in our systems.
RC88 uses collected personal data solely for legitimate, clearly defined purposes. Below is the complete list of how RC88 uses your data:
RC88 only uses your data for marketing purposes – such as sending promotional information and the latest bonus updates – if you have given explicit consent during registration or subsequently in your account settings. You may withdraw this consent at any time without affecting your RC88 services.
RC88 does not sell, rent, or disclose members' personal data to third parties for their own marketing or business purposes. This is our absolute commitment to every RC88 member.
However, there are limited situations where RC88 may share certain data with carefully selected third parties, and only to the extent necessary for the following purposes:
Notice: RC88 will never ask for your bank account details or password via email, WhatsApp, or Live Chat. If you receive any communication claiming to be from RC88 and requesting such sensitive information, it is most likely a scam. Please report it to our support team immediately at support@rc88.click.
RC88 implements comprehensive technical and organisational security measures to protect member personal data against unauthorised access, loss, destruction, or accidental disclosure.
While RC88 takes all reasonable steps to protect your data, no security system can guarantee absolute protection. In the unlikely event of a security breach affecting member data, RC88 will notify the affected members in a timely manner and take immediate action to limit the impact and prevent recurrence.
RC88 uses cookies and similar tracking technologies to enhance the user experience, maintain account security, and understand how members use our platform. Below are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for login, session security, and the core functionality of the RC88 platform. Cannot be disabled. | Session / 30 days |
| Performance Cookies | We collect anonymised data on how RC88 pages are used to help us continuously improve the platform. | 2 years |
| Functional Cookies | Remembering your preferences such as language, favourite betting limits and display settings for your convenience. | 1 year |
| Security Cookies | Detecting suspicious access, preventing CSRF attacks, and ensuring every login session is valid and secure. | Session |
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect RC88 platform functionality, such as the ability to log in or save account settings. For the best RC88 experience, we recommend keeping essential and functional cookies enabled.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have specific rights regarding the personal data RC88 holds about you. RC88 fully respects and supports these rights:
To exercise any of these rights, send a written request to the RC88 data protection team at support@rc88.click, specifying the right you wish to exercise and the information needed to verify your identity. We will acknowledge receipt within 3 business days and resolve the request within 21 business days.
RC88 is a betting platform intended solely for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.
If RC88 discovers that personal data of a minor has been inadvertently collected, we will promptly delete that data and close the associated account. Parents or guardians who believe their child may have registered an RC88 account are urged to contact our support team immediately at support@rc88.click.
Parents and guardians are encouraged to install parental control software on devices used by children and teenagers to prevent access to online betting sites, including RC88.
In the course of operating the RC88 platform, some member personal data may be processed or stored by our technical service providers operating outside Malaysia – including server hosting providers, cloud services, and international game providers such as Evolution Gaming and Pragmatic Play.
In all such cases, RC88 ensures that cross-border data transfers are carried out with adequate safeguards through:
RC88 retains members' personal data only for as long as necessary for the purpose it was collected, or as required by applicable Malaysian law. Below is a general guide to our retention periods:
Once the retention period expires, personal data will be securely deleted or anonymised so it can no longer be linked to any individual.
RC88 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer.
When significant changes are made to this Privacy Policy, RC88 will notify members via an in-account notification or email to their registered address at least 14 days before the changes take effect — unless the changes are immediately required for legal compliance.
We encourage you to review this Privacy Policy periodically. The date of the most recent update is always shown at the top of this document. Your continued use of the RC88 platform after any amendments to the Privacy Policy take effect will be considered acceptance of those changes.
This Privacy Policy was last updated in January 2026. Previous versions of the Privacy Policy are available on request – contact support@rc88.click.
In today's digital world, data privacy is more than a legal requirement — it's a matter of trust. When you register an RC88 account and start playing, you're entrusting us with information that matters: your name, phone number, Malaysian bank account details, and betting records. These are sensitive data points that RC88 handles with the utmost responsibility. This Privacy Policy isn't just a formality; it's our commitment to you on how we honour that trust.
One thing RC88 takes very seriously is the identity verification (KYC) process. Many new members ask why they need to submit a photo of their IC for their first withdrawal. The answer is straightforward — this is an internationally recognised standard requirement for all financial platforms, including banks, e-wallets, and betting platforms. The KYC process protects you against the possibility of someone else using your RC88 account or attempting an unauthorised withdrawal. RC88 processes KYC documents promptly — typically within one to three working hours — and all information is stored with strict encryption, accessible only to authorised personnel.
For payments, RC88 only accepts and processes transactions through recognised Malaysian payment methods – Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via local banks such as Maybank2u and CIMB Clicks. This is not just a convenience for Malaysian members – it is also an important data security measure. By using payment systems regulated by Bank Negara Malaysia, every transaction carries a clear and verifiable audit trail, making it straightforward to resolve any disputes that may arise.
Many RC88 members ask about how their data is used for marketing purposes. To be clear, RC88 sends promotional emails, bonus notifications, and update information only to members who have given explicit consent to receive such communications. If you find yourself receiving unwanted marketing messages, you can opt out easily — either via the unsubscribe link in any email or by updating your communication preferences in your RC88 account settings. This will not affect your account or any RC88 services you use.
If you have any questions or concerns, or wish to exercise your PDPA rights, contact the RC88 data protection team by email. We are committed to responding within 3 business days.
One aspect of privacy that many users overlook is technical data – IP addresses, browser type, smartphone model, and device information. RC88 collects this data not to track you personally, but for important security purposes. By analysing technical data patterns, RC88's security systems can detect suspicious login activity – for example, if your account is suddenly accessed from a very different location within a short period – and take proactive steps to protect your account from unauthorised access. This is a security feature that works in your favour as a member.
As part of our responsible gambling commitment, RC88 also uses members' gameplay history to monitor patterns that may indicate problem gambling behaviour. This is done with full respect for your privacy — data is analysed automatically by our systems, not by staff manually reviewing your play records one by one. If the system detects concerning patterns, such as a sudden spike in session frequency or unusually large bet sizes, RC88 may reach out proactively to offer information about our responsible gambling tools. This reflects RC88's commitment to member well-being, which we consider a higher priority than simply maximising revenue.
Finally, if you decide to close your RC88 account – whether for personal reasons or to use the self-exclusion option – your personal data will not be deleted immediately due to legal requirements around financial record retention. However, your account will be closed, your data will not be used for any active purpose, and once the legally mandated retention period has expired, all your data will be securely deleted or anonymised. RC88 respects your decision and is committed to ensuring this transition is handled smoothly and with dignity.
Answers to the most frequently asked questions by Malaysian members about privacy and data security at RC88
Your data is safe with RC88. Register an account in under 2 minutes and enjoy over 500 game options with the peace of mind that your privacy is always protected. A Welcome Bonus of up to RM 588 awaits.